Knowledgebase

Outlook Express is a popular POP email software from Microsoft which is available on both Windows and Macintosh platforms. This tutorial will show you how to configure Outlook Express to retrieve mail from your email account. The following screen shots are taken with Outlook Express 6 on Windows XP, but they should be very similar to other versions on different operating systems.

Step 1: Start your Outlook Express software.

Step 2: Click "Tools" and select "Accounts".

Step 3: On the Internet Accounts page select the "Mail" tab, click "Add" button and then select "Mail".

Step 4: On the Your Name window type in your "Display Name" this is the name that your recipients will see in the "From"
              field of e-mails that you send then click "Next".

Step 5: On the Internet E-mail Address window enter "Your Full Email Address" and click "Next". Please make sure to
               replace "yourdomain.com" with your actual domain name.

Step 6: On the E-mail Server Names window select "POP3" as your incoming server type and enter the "Incoming" and
              "Outgoing Mail Servers" as follows then click "Next" to continue.

Step 7: On the Internet Mail Logon window enter your "Full Email Address" for example user@yourdomain.com as your
              Account name and your "Email Account Password" then click "Next".

              Note:  DO NOT check Log on using Secure Password Authentication (SPA) box.

Step 8: On Congratulations window click "Finish".

Step 9: On the Internet Accounts window "Highlight" your email account then click "Properties" button.

Step 10: Select the "Servers" tab then "Check" "My server requires authentication" box then click the
                "Advanced" tab.

Step 11: On the "Advanced" tab change "Outgoing mail (SMTP)" to a special port number "587" then click "OK".